Privacy Policy
Last updated: May 2026
1. Information We Collect
We collect information you provide directly — such as your email address when you register — and data you upload, such as Airbnb CSV booking exports. We also collect standard server logs (IP address, browser type, pages visited) for security and performance monitoring.
2. How We Use Your Data
Your data is used exclusively to:
- Provide and improve the Hosmetrics service
- Calculate and display your performance metrics
- Send service-related emails (account, billing)
- Maintain security and prevent fraud
We do not sell, rent, or share your data with third parties for marketing purposes.
3. Data Storage and Security
Your data is stored on servers within the European Union. We use industry-standard encryption (TLS in transit, AES-256 at rest) and follow security best practices including regular audits and access controls.
4. Data Retention
We retain your data for as long as your account is active. You may request deletion of your account and all associated data at any time by emailing hello@hosmetrics.com. Deletion is completed within 30 days.
5. Cookies
We use session cookies to keep you logged in. We do not use tracking cookies or third-party analytics cookies. No cookie consent banner is required because we only use strictly necessary cookies.
6. Your Rights (GDPR)
If you are in the EEA, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request erasure of your data
- Object to processing
- Data portability
To exercise any of these rights, contact us at hello@hosmetrics.com.
7. Changes to This Policy
We may update this policy periodically. We will notify you by email of any material changes. Continued use of the service after changes constitutes acceptance of the updated policy.
8. Contact
For privacy-related questions, contact us at hello@hosmetrics.com.